Support Plans

Meeting the individual demands of clients is imperative in the voice, data, and converged technology world.

As a NetIP support plan customer, your company will benefit from our single point of contact approach, which streamlines your access to comprehensive support resulting in immediate access to highly qualified and trained personnel, who can quickly solve your communication problem.

Our support plan model assures business-critical communications system continuity by using the latest technology and techniques. These innovations incorporate elements of a proactive 24/7 monitoring system, access to the Customer Support Centre with Tier III Engineering support, and an intelligent dispatch center equipped with rapid troubleshooting protocols.

Customer Support Centre

Welcome to the NetIP Customer Support Centre. Our support centre provides industry leading services to enhance and maintain your communications infrastructure and is available

24 hours a day, 7 days a week

Once the Solution is in production, you need to know you have a support department you can count on to keep your system up and running

Logging a service request

Call 1300 725 059, email support@netip.com.au or fill in online service request form:

Service Request Form